Refund policy

We have a 30-day return policy, which means you have 30 days after receiving 
your item to request a return.

Eligibility

To be eligible for a return, your item must be unopened, unused, and in its 
original packaging. You'll also need the receipt or proof of purchase.

For hygiene reasons we cannot accept returns on items that have been opened 
or used. This includes products where the seal has been broken, cap removed, 
or packaging otherwise altered.

Sale items and gift cards are final sale and cannot be returned.

Damaged or incorrect items

Please inspect your order upon receipt and contact us immediately if the item 
is defective, damaged, leaking, or if you receive the wrong item, so that we 
can evaluate the issue and make it right. Contact us within 7 days of delivery.

How to start a return

Contact us at migoobeauty@gmail.com with your order number and the item(s) you 
wish to return. We'll reply with return instructions and an address.

Return shipping costs

Return shipping costs are the responsibility of the customer unless the item 
is damaged, defective, or incorrect.

Items sent back to us without first contacting us and receiving return 
instructions will not be accepted.

Refunds

Once we receive and inspect your return, we'll notify you that the refund has 
been approved and process it to your original payment method within 10 
business days. Please remember it can take some additional time for your bank 
or credit card company to post the refund.

If more than 15 business days have passed since we approved your return, 
please contact us at migoobeauty@gmail.com.

Exchanges

The fastest way to receive the product you want is to return the item you 
have, and then place a new order for the replacement once the return is 
approved.